Privacy Policy

We welcome you to Shenzhen Xiangzhan Industrial Co., Ltd. (the “Site). Your privacy and data security is our primary concern, we intend to keep your personal information safe and secure. To know more about how the Site collects, uses, and discloses your personal information (under certain circumstances), please read this Privacy Policy.

The Privacy Policy of this Site also explains the measures we apply to protect your data and personal information that you provide us. In addition, this Privacy Policy also details the options for collection, analysis, utilization and disclosure of your personal information. If you continue to use this Site, you accept our Privacy Policy and our right to change, modify, update, add or remove portions of the Privacy Policy as and when necessary. We advise you to regularly check our Privacy Policy for any updates, changes, modifications, additions or removal of portions. The changes will be considered adequate from when it published on the Site. If you continue to use the Site after changes, it will constitute your acceptance of the changes. 

Your privacy and data protection are essential to us. Therefore, the Site will only use your personal information (provided by you) according to the practices described in this Privacy Policy. We will only ask you to provide the details necessary for us to provide you with the ultimate online shopping experience and shall not ask for irrelevant information.

The Site will store your personal information no longer than the law requires or until it is relevant.

However, you are not required to provide your details while browsing this Site. You can stay anonymous while browsing the Site and we cannot identify you unless you log in to your account.

Data That We Collect 

We only collect assorted information, including your name, physical/delivery address, email address, home or mobile phone number, the preferred mode of payment and financial or payment details when you place an order on the Site.

We collect, keep and process your information to process your order (purchase) on the Site for any possible claims later and to offer you our services.

Only to process your order(s) and provide you with the information and services upon request; the provided information will be useable. Moreover, your personal information will be useable to verify your account and your financial/payment details and to process financial transactions in connection to your payment.

 

The collected data is useable to identify the visitors and their browsing habits and to optimize or customize the Site according to their unique requirements. 

We may occasionally provide you with information about the latest offers and promotions, which might be helpful to you. Moreover, we may also provide you with specific information on your request.However, you can always choose not to receive promotional offers and marketing communications by clicking on the link to unsubscribe, provided at the bottom of emails. 

You should know that to deliver the product(s) you ordered, your name, address, phone number, and other related details will pass on to a third party (suppliers or couriers). However, you must provide us with accurate personal information and update us about any changes in your provided information.

 

The actual details about your order(s) may be stored with us, but we cannot retrieve them directly for security reasons. However, you can retrieve/access such information by signing in to your account on the Site. When you logged in with your account, you can (along with other details) view the details of the order(s), your personal information, your financial details as well as the status of the order(s), i.e. if the order is complete or ready to be dispatched. You accept your responsibility to treat your personal information (including, without limitation, your username and password) confidentially. Thus you are requested not to share it with any other person or party unless the law requires it. The Site will only assume responsibility for data breaches or misuse of your account if it is our fault. 

 

Other Uses of Your Personal Information

The Site may utilize your personal information for market research and opinion polls. However, you can remain completely anonymous during such activities, we use it exclusively for statistical purposes. You can always choose not to participate in such activities whenever you want. Moreover, we do not share your responses in opinion polls and surveys with any third party and save the responses disassociated from your email address. However, revealing your email address is essential if you participate in a competition.

We may also use your personal information to send you new promotions, our products, our newsletter, our partners/affiliates, our other websites and other information related to your interests. However, you may choose not to receive such information by clicking on the “unsubscribe” link. We will cease to send you promotional messages within seven (7) working days after receiving your instruction. However, we may contact you for clarification if we believe the instructions you provided are unclear.

We may also anonymize your data while using it for different purposes including but not limited to determining your location and analyzing your activity on the Site to improve your shopping experience. We may, at times, provide your selected information to publishers, without revealing your identity.

Competitions

If the Site offers any competition, we will use the collected data to inform winners and advertise our offers. More details about the competition (if necessary) will be available in the terms and conditions of the respective competition.

 

Third Parties and Links

The Site may provide your details to our group affiliates, partners, vendors, suppliers, and other companies. Your information can be passed on to agents and subcontractors to aid us in using your data as described in the Privacy Policy. For instance, we may pass your details to the third-party responsible for delivering the product(s) at your doorstep. 

 

The Site may also provide your information to third parties for various purposes like credit risk reduction and fraud protection. If we sell our business entirely or partially, we may have to transfer our database containing all your information.

 

How we collect, use, and disclose your information is described in the Privacy Policy; other than what describes in the Privacy Policy, we will not use your personal information for any other purpose. Moreover, under no circumstances we will sell your personal information to any third party without your prior consent unless required by the law or defined in the Privacy Policy.

 

This Site also contains links to other websites or advertisements which may take you to other sites. Please note that our Site is not responsible for the privacy practices employed by those external sites. In addition, the Site cannot be held liable for how third parties handle your personal information, even if we have provided them with your information as defined in the Privacy Policy.